Communication with Dental Practices
Questions, files, photos, and status directly on the order – instead of via phone, WhatsApp, and email. Save time and avoid misunderstandings.
Does this sound familiar?
The customer portal connects your lab with your dental practices.
Questions and answers directly on the order. No searching through emails or messenger apps. Everything documented and assigned.
Dentists can upload photos, scans, and documents directly to the order. They automatically end up where they belong.
Your customers see the current status at any time. "Where's my order?" – these calls are eliminated.
Something missing from the order? Your customer can add information themselves – no phone call, no email.
Dental practices can enter new orders directly in the portal. The data lands immediately in your system.
The customer portal is free for your dentists. Invite as many practices as you want.
See how lab and dental practice collaborate through DentaTool.
| With DentaTool Customer Portal | Phone, WhatsApp, Email | |
|---|---|---|
| Questions | Directly on order, documented | Scattered, often lost |
| Photos/Files | Automatically assigned | Manual assignment needed |
| Status Inquiries | Self-service in portal | Call needed |
| Missing Info | Customer adds themselves | Phone call required |
| Documentation | Complete | Incomplete |
See in a demo how the customer portal improves your collaboration.
No obligation · 30 minutes · no preparation needed
Find answers to common questions about this feature.
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